Apparently
I struck a nerve. As a follow up to my recent post in my hunt for a new
apartment, well, to put it quite frankly it got a little complicated. My recent
conversation/argument with the leasing agent lead to the property management
company decision makers to huddle together and approve our application under
the condition that we give them electronic access to our banking account for
our monthly rent payments.
My knee jerk reaction
was a mighty, “NO WAY IN HELL,” as my wife and I gathered together for a
meeting of our own in our current apartment. We wrestled back and forth, with
each other and even thought out loud to gather wisdom from the other and
process our own thoughts. For me it boiled down to this central idea: If we
have to fight this damn hard to give them our business and pay them monthly
rent checks, how hard is it going to be to get them to action on a maintenance
request.
But at the same time,
on the surface, the rent was cheaper, the neighborhood a bit more diverse than
our current one and easy to get to and from work with many express buses to
choose from. So we were stuck at an impasse, to sign the lease and agree to the
terms or tell them to piss up an electric flag pole?
Now I don’t give a lot
of credence to modern technology, but I honestly in this case have to say thank
God for Yelp!! I typically head to yelp to get a heads up on restaurants and
to order the right kind of dishes and to confirm if the location is BYOB. For
this occasion we used the consumer empowerment website to check out reviews of
our prospective landlord, and man was I glad that we did.
Review after review
after review talked about poor and shoddy maintenance work, a companywide
policy of having their employees shrug their shoulders when tenants brought
living issues up and many reviewers upon move in were faced with uncompleted
maintenance work as the movers brought the couch and bed in. Usually when I see
negative reviews on yelp I like to get a whole picture. Is everyone saying
this? Are they hipsters being pretentious? Are they suburb people who wouldn’t
know culture if it hit them in the face with a 2X4? But page after page ranted and
raved warning anyone who read to never give your business to this property
management company. From middle aged married couples to young single guys and
gals to gay couples, hardly anyone through 15 pages of comments had ANYTHING
good to say about our prospective landlord. So we decided to pass on their
offer and condition of having access to my checking account. In my opinion bad
customer service + having to fight with you to give you money = no way in hell
I’m going to give you access to one of my banking accounts.
Thankfully we are
month to month with our current landlord so we can go back to the drawing board
and continue to look for available and new to the market apartments. I’m
anticipating that fall availability should be in our favor. Usually summer is
high moving season on the North side as college students flood the market and
once the semester starts the rental market should transition back to being a
renter’s market. So, as my wife and Dave Ramsey said, we will be turtles,
taking our time and making solid and well thought out decisions along the way.
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